Terms & Conditions
Last updated: September 25, 2026
Welcome to Shah Informatics Ltd. These Terms & Conditions govern your use of our website and the purchase of any IT products from our online store. By accessing our site and placing an order, you agree to be bound by these terms.
1. Company Information & Domicile
- This website is operated by Shah Informatics Ltd, a registered business under the laws of Mauritius.
- Our registered office and merchant domicile is located in Mauritius. Any legal disputes arising from transactions on this website will be subject to the exclusive jurisdiction of the courts of Mauritius.
2. Transaction Currency & Pricing
- Currency: All prices listed on our website are displayed, billed, and processed exclusively in Mauritian Rupees (MUR).
- VAT: Prices are [inclusive of / exclusive of] 15% VAT, as indicated on the product and checkout pages.
- Price Changes: We reserve the right to change prices at any time without prior notice due to fluctuating hardware and component costs. However, you will always be billed the price displayed at the exact time of order completion.
3. Strict No-Return Policy (Change of Mind)
- All Sales Are Final: Due to the technical nature of IT products, we do not accept returns, refunds, or exchanges for change of mind, incorrect ordering, or hardware incompatibility.
- Defective Items Only: Returns are only processed if an item is confirmed Dead on Arrival (DOA) and reported within 48 hours of delivery, as strictly defined in our separate [Link to Return Policy] Return, Cancellation, and Refund Policy.
4. Payment Methods
We accept payments through the following secured channels:
- Credit/Debit Cards: Processed securely via the MIPS payment gateway.
- Mobile Payments: via MCB Juice or instant bank transfer. Orders will not change status to “Processing” or “Completed” until funds have successfully cleared in our account.
5. Delivery & Inspection
- We deliver island-wide across Mauritius in accordance with our [Link to Delivery Policy] Delivery Policy.
- The risk of loss or damage transfers to you upon delivery. You are required to visually inspect your items immediately upon receipt before signing the courier log.